Duplication and consistency are at the heart of successful franchise systems and retail chains. A brand is strongest when the customer has the same experience each time they visit one of your locations, no matter what time of day or which location. The only way that brand consistency can be accomplished is through training.
Dual Code helps franchisors and retail chains:
- Strengthen their brand by standardizing their training program across the organization
- Be perceived as innovative and leading-edge in their use of technology
- Eliminate logistical problems associated with conventional, face-to-face training
- Cut their annual training budget by 40% to 60% by allowing their staff to learn at their convenience, without the presence of an instructor or manager
Dual Code's hosted Corporate University, designed specifically for franchisors and retail chains, includes:
- An award-winning virtual learning environment, customized to match the look 'n feel of your Web site.
- A video conferencing system, allowing you to interact with your franchisees in real-time using a simple Web cam and microphone.
- The 101 Series™, a series of online courses developed specifically for franchise systems and retail chains.
- Course development tools, enabling you to develop your own courses using your favorite presentation software such as Microsoft PowerPoint, OpenOffice Impress or Apple Keynote.
- A file management system, allowing you to easily update and distribute frequently used documents such as your employee application form, Material Safety Data Sheets or your Operations Manual.
- Evaluation tools so you can verify your students comprehension of the learning material and evaluate their skills.
- A certification system so students who pass the evaluation can print a certificate of achievement.
- Report card capabilities so you can track the participation of each employee in your system and the performance of individual franchises.
To learn more about how Dual Code benefits franchisors and retail chains:
