Software-as-a-Service

The Dual Code learning environment is a fully hosted solution provided to you as a subscription-based service. Our SaaS (software-as-a-service) model alleviates your burden of purchasing, installing, configuring and maintaining the hardware equipment or software application. All of our packages include the following services:

  • Hosting (in Canada for all Canadian clients)
  • Updates, upgrades and ongoing maintenance
  • Secure, private database
  • Standard technical support
  • Daily backups to a remote location
  • Monitoring of all hardware and software 24/7
  • Minimum 99.9% availability
  • Server disaster recovery
  • Staging servers

Dual Code has partnered with large carriers across Canada to ensure the highest level of security and availability of our systems. Our hardware and network equipment are managed by our partners in their world-class data centers, allowing Dual Code to focus on what we do best: design and develop innovative, custom eLearning solutions.

System & Data Security

Dual Code takes all reasonable precautions to safeguard customer data maintained on our servers and to protect the system against unauthorized use or tampering. We have adopted OWASP recommendations within our organization to ensure that our learning environment, including all customizations, enhancements and third-party plug-ins, are secure.

Click here to learn more about our system data and security policies and practices.