At Dual Code, all our services are delivered through a fully hosted, cloud-based learning environment that’s tailored to meet the unique needs of healthcare organizations across Canada. 

Software as a Service (SaaS): Convenience and Reliability

Our learning environment is provided as a subscription-based service, ensuring that you never have to worry about the complexities of purchasing, installing, configuring, or maintaining hardware and software. Dual Code’s SaaS model takes care of all the technical aspects, allowing you to focus on what matters most - delivering exceptional training and education to your learners.

Included Services:

• Automatic Updates and Maintenance: We handle all updates, upgrades, and ongoing maintenance, ensuring that your platform is always up-to-date and running smoothly.
• Secure Private Database: Your data is stored securely in a private database, safeguarded by world-class security measures.
• Standard Technical Support: Our support team is always available to assist with any issues, ensuring your learning environment remains operational and effective.
• Nightly Backups: We perform nightly backups to a secure remote location, giving you peace of mind that your data is safe.
• 24/7 Monitoring: Both the hardware and software are continuously monitored to ensure a minimum of 99.99% uptime.
• Staging Server: For your convenience, a staging server is available to test new features or updates before they go live.

World-Class Hosting Partners: Ensuring Security and Availability

To provide the highest level of security and availability, Dual Code has partnered with Amazon AWS. Our hardware and network equipment are managed in their Canadian world-class data centers, allowing us to focus on what we do best: designing and developing innovative, custom eLearning solutions for healthcare organizations.

Proudly Canadian: Meeting National Privacy Standards

Dual Code is proudly owned and operated in Canada, and our servers are located on Canadian soil. This ensures that our clients can easily meet their responsibilities under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By hosting your learning environment in Canada, you can be confident that your data remains within the country, protected by Canadian privacy laws.

Why Choose Dual Code’s Cloud-Based Services?

Choosing Dual Code means choosing a cloud-based learning environment that is secure, reliable, and designed to meet the specific needs of the Canadian healthcare sector. With a fully managed service that includes everything from updates and backups to 24/7 monitoring, you can focus on what truly matters - delivering high-quality education and training to your learners.