Get Up and Running Fast with Expert Guidance

Dual Code's QuickStart service is a comprehensive onboarding program designed to help your entire organization transition smoothly to our learning environment. Led by a dedicated Implementation Specialist, this service provides you with the technical and operational guidance you need before, during, and after your launch, ensuring a successful implementation.

Why Choose QuickStart?

• Faster Implementation: Organizations that leverage our QuickStart service spend 62% less time in the implementation phase compared to those who go it alone.

• Fewer Support Requests: Administrators who work with our Implementation Specialists contact technical support 78% less frequently in their first year of service.

• Increased Satisfaction: Surveys consistently show higher satisfaction rates among learners and managers when they follow the advice of our experienced Implementation Specialists.

How QuickStart Works

• Project Kick-off: Start your project with a solid foundation by aligning roles, responsibilities, business goals, timelines, and risk factors.

• Technical Workshop: Dive deep into critical topics like course migration, learning records, and integration with systems like Active Directory and HRIS.

• Weekly Touchpoints: Participate in weekly 30-minute meetings to review progress, address any roadblocks, and plan next steps with your Implementation Specialist.

• Product Training: Access self-paced training to prepare your system for launch and manage it effectively post-launch.

• Launch Readiness: Ensure everything is set up correctly with a comprehensive review of your configuration and integration points before going live.

• Post-launch Support: Continue receiving support for 30 days after launch to ensure a smooth transition and address any issues that arise.

Dedicated Support When You Need It

With QuickStart, you'll have direct email access to your Implementation Specialist, who can quickly help unblock issues and provide advice based on our extensive experience with over 1,000 hospitals and healthcare organizations.

Learn the Essentials

As part of the QuickStart program, you'll receive user licenses for key training courses that cover everything from managing users and customizing your environment to creating courses and tracking compliance.

Why Dual Code?

With nearly two decades of experience and a proven track record, Dual Code's platform is designed to align seamlessly with your workflows, offering the customization and flexibility needed to meet the specific needs of healthcare organizations without requiring additional modifications. Our QuickStart service ensures that your implementation is built correctly, launches on time, and continues to run smoothly long after your go-live date.